Privacy Policy

1. Introduction

IncomeScreening ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tenant screening platform ("Service"). Please read this policy carefully. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information: name, email address, phone number, and password when you register for an account.
• Property information: property addresses, unit details, and rental criteria you configure in the platform.
• Tenant screening data: income documents, pay stubs, tax returns, employment records, and other financial information submitted by prospective tenants.
• Payment information: billing details processed through our secure third-party payment provider.
• Usage data: information about how you interact with our Service, including log files, device information, and browsing activity.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Process tenant income verification requests.
• Send you technical notices, updates, security alerts, and administrative messages.
• Respond to your comments, questions, and customer service requests.
• Monitor and analyze trends, usage, and activities in connection with the Service.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
• With property managers or landlords when a tenant submits screening information through a screening link.
• When required by law or to protect the rights, safety, and property of IncomeScreening, our users, or others.
• In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. Screening data submitted by tenants is retained in accordance with applicable regulations.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information, subject to legal retention requirements.
• The right to opt out of certain data processing activities.
• The right to data portability.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your activity on our Service. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service.

9. Third-Party Services

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so that we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@incomescreening.com.